All Systems Operational

About This Site

View status of our core service, Criipto Verify, as well as the status of the underlying e-ID services that we rely on.

Note that our status communication regarding the e-ID services, such as Norwegian BankID, Danish NemID, etc. vary with our ability to monitor their respective status, as well as the level at which the providers themselves communicate operational issues to us.

Criipto Verify Authentication Core ? Operational
90 days ago
100.0 % uptime
Today
E-ID services Operational
90 days ago
99.82 % uptime
Today
Swedish BankID ? Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID ? Operational
90 days ago
99.64 % uptime
Today
Danish NemID ? Operational
90 days ago
99.48 % uptime
Today
Finnish BankID and Mobile ID ? Operational
90 days ago
100.0 % uptime
Today
Dutch DigiD ? Operational
90 days ago
100.0 % uptime
Today
Add-on services Operational
90 days ago
100.0 % uptime
Today
Danish Address Lookup ? Operational
90 days ago
100.0 % uptime
Today
Danish Company Signatory ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 16, 2020

No incidents reported today.

Jul 15, 2020

No incidents reported.

Jul 14, 2020

No incidents reported.

Jul 13, 2020

No incidents reported.

Jul 12, 2020
Resolved - Nets has reported the incident resolved at 11:02. The latest occurrence of the problem in our logs was at 11:12.
We continue to observe this specific issue with CPR matching.
Jul 12, 11:45 CEST
Update - Nets has sent out a message stating that network traffic has been rerouted, but we see the problem continues to affect some users.

As a bit of background information, this specific issue with "CPR match" has been a reoccurring problem since the recent major network breakdown at Nets.

We will inform you as soon as we know more.
Jul 12, 08:07 CEST
Identified - Danish NemID has been experiencing problems since early this morning. We saw the first error at 6:15.

The problem affects all users who need to enter and verify their CPR number. Users who have earlier opted to have the CPR stored for subsequent visits are not affected.

The NemID operator, Nets, has notified its customers and reported that the problem started at 6:08.
Jul 12, 07:20 CEST
Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - This issue reappears every few minutes affecting only a few users. We will close this for now but will keep monitoring it.
Jul 2, 23:31 CEST
Identified - Danish NemID is still experiencing occasional problems with the PID-to-CPR match.
It will affect only users who have not previously opted to save their CPR for next time.
This is likely to be an after effect of today's nnetwork outage, but we will keep monitoring.
Jul 2, 21:57 CEST
Postmortem - Read details
Jul 2, 22:03 CEST
Resolved - This incident has been resolved.
Jul 2, 21:52 CEST
Monitoring - Nets has reported that everything is back to normal. Still, we still see a few errors with PID-to-CPR for Danish NemID.
We will monitor this for the next 30 minutes.
Jul 2, 21:41 CEST
Update - We are continuing to work on a fix for this issue.
Jul 2, 19:58 CEST
Update - The network issues at Nets continue to disable most NemID and BankID logins.
We will update as soon as we know more.
Jul 2, 19:01 CEST
Update - Network issues at Nets appear to be hitting across their services.

Danish NemID: At this time Danish NemID is completely offline, and users are simply getting a "Http/1.1 Service Unavailable" where they would normally see the NemID login box.

Norwegian BankID: Both BankID mobile and code generator based are still experiencing problems. It works for some providers some of the time, but mostly it does not.
Jul 2, 16:46 CEST
Identified - No news from Nets yet. It seems that basic NemID may have started to work at least sometimes, but the PID-to-CPR service is still down. (This means uses who enter their CPR after login will still fail).
No news on Norwegian BankID.
Jul 2, 15:03 CEST
Investigating - Both Danish NemID and Norwegian BankID is down for all.
The initial assessment is that Nets, the provider of NemID and BankID operations, are having networking issues.
We will respond as soon as we know more.
Jul 2, 14:25 CEST