Signatures API down

Incident Report for Criipto

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 15:07 CEST

Monitoring

HSM provider appears to have stabilized, and API is operational again.
We will continue to monitor.

Posted Sep 11, 2024 - 13:49 CEST

Investigating

Our HSM provider is reporting issues, this is affecting encryption & decryption of stored documents which is a core operation to the signing process.

Posted Sep 11, 2024 - 12:54 CEST

This incident affected: Criipto Signatures.