Danish address lookup service (CPR Kontoret) seems to be down at the moment

Incident Report for Criipto

Resolved

Integration has been stable for about 30 minutes now, closing this incident.

Posted Jun 01, 2023 - 11:27 CEST

Monitoring

CPR Kontoret maintainers report that the issue has been resolved.

We have seen no errors for the last 15 minutes, so that seems to be correct.

Posted Jun 01, 2023 - 11:13 CEST

Update

It is possible to follow along on CPR Kontoret's own status page here: https://cprdkprod.statuspage.io/

Posted Jun 01, 2023 - 11:02 CEST

Identified

CPR Kontoret phone support confirms that they are aware of the issue, and their supplier is actively working on it.

Posted Jun 01, 2023 - 11:00 CEST

Update

Looks like the DNS server for the cpr.dk top-level domain is currently offline. This breaks the integration.

Posted Jun 01, 2023 - 10:53 CEST

Investigating

We are currently investigating this issue.

Posted Jun 01, 2023 - 10:36 CEST

This incident affected: Add-on services (Danish Address Lookup).