Criipto Signatures is down
Incident Report for Criipto
The problem was been caused by general issues with Microsoft Azure networking. See below for Microsoft's description.

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Summary of Impact: Between 07:05 UTC and 09:45 UTC on 25 January 2023, customers experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in Public Azure regions, as well as other Microsoft services including M365 and PowerBI.

Preliminary Root Cause: We determined that a change made to the Microsoft Wide Area Network (WAN) impacted connectivity between clients on the internet to Azure, as well as connectivity between services in different regions, as well as ExpressRoute connections.

Mitigation: We identified a recent change to WAN as the underlying cause and have rolled back this change. Networking telemetry shows recovery from 09:00 UTC onwards across all regions and services, with the final networking equipment recovering at 09:35 UTC. Most impacted Microsoft services automatically recovered once network connectivity was restored, and we worked to recover the remaining impacted services.

Next Steps: We will follow up in 3 days with a preliminary Post Incident Report (PIR), which will cover the initial root cause and repair items. We'll follow that up 14 days later with a final PIR where we will share a deep dive into the incident.

You can stay informed about Azure service issues, maintenance events, or advisories by creating custom service health alerts ( for video tutorials and for how-to documentation) and you will be notified via your preferred communication channel(s).
Posted Jan 25, 2023 - 12:10 CET
API up again with slow response times
Posted Jan 25, 2023 - 09:37 CET
The Criipto Signatures service is down due to a malfunctioning HSM used to encrypt stored documents.
Posted Jan 25, 2023 - 09:09 CET
This incident affected: Criipto Signatures.