Signatures API down
Incident Report for Criipto
Resolved
This incident has been resolved.
Posted Aug 08, 2024 - 22:11 CEST
Monitoring
Error rate has normalized. We will continue to monitor.
Posted Aug 08, 2024 - 21:46 CEST
Investigating
We are still investigating the root cause of the increased error rates.
Posted Aug 08, 2024 - 21:20 CEST
Update
We are seeing an increased error rate on our Signatures API, related to HSM issues.
Posted Aug 08, 2024 - 19:58 CEST
Monitoring
The HSM API used for encrypting and decrypting signature documents appear to be fully operational again. We will continue to monitor.
Posted Aug 08, 2024 - 18:10 CEST
Investigating
We are currently investigating issues with the HSM API used to encrypt/decrypt signature documents
Posted Aug 08, 2024 - 18:02 CEST
This incident affected: Criipto Signatures.