We have deployed additional mitigations and error rate appears to have returned to normal levels.
Posted Nov 01, 2024 - 17:32 CET
Update
Error rate has decreased with initial deploy mitigation. We are now deploying our second mitigation that we hope will reduce error rates to regular levels.
Posted Nov 01, 2024 - 16:22 CET
Identified
First mitigation has been deployed and we're working on a second mitigation now.
Posted Nov 01, 2024 - 14:56 CET
Investigating
We're observing an increased error rate for Signatures API related to signing signatory links, we are investigating root causes and working on mitigations.