NETS PID -> CPR match service is responding very slowly or not at all.

Incident Report for Criipto

Resolved

This incident has been resolved.

Posted Dec 19, 2019 - 11:03 CET

Monitoring

The issue has been reported to NETS.

Posted Dec 19, 2019 - 09:58 CET

Identified

The issue affects users that have not chosen to store their CPR number - they are unable to log in.
About 20 % of these users cannot complete the login process at the moment.

Posted Dec 19, 2019 - 09:54 CET