The Criipto Signatures API is functional again, Thales reports they have fixed the underlying issues, we will continue to monitor.
Posted Aug 09, 2023 - 10:12 CEST
Monitoring
The Thales HSM service has applied a fix and we're seeing error rates drop for our Signatures API
Posted Aug 09, 2023 - 09:42 CEST
Identified
The issue has been identified as a complete EU outage of the Thales HSM service used to encrypt documents. We will update the incident when more is known from Thales.
Posted Aug 09, 2023 - 09:13 CEST
Investigating
Criipto Signatures is experiencing downtime due to an issue with a HSM component.